Frequently Asked Questions

Everything you need to know about finding your perfect look.

What is your return policy for evening gowns?

We accept returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that items marked as Final Sale cannot be returned or exchanged.

How do I determine my correct size?

Each product page features a detailed size guide. We recommend taking your bust, waist, and hip measurements and comparing them to our chart, as formal wear often fits differently than casual apparel.

Do you offer international shipping?

Yes, we ship to over 100 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location and selected service level.

Can I track my order once it has shipped?

Absolutely. Once your order leaves our warehouse, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal and buy-now-pay-later options like Afterpay for eligible orders.

How should I care for my beaded or sequined dress?

Due to the delicate nature of our hand-beaded garments, we recommend professional dry cleaning only. Avoid spraying perfume or hairspray directly onto the embellishments to maintain their luster.